CRM Architecture
Objects, properties, associations, pipelines, lifecycle, permissions, and naming conventions.
HUBSPOT IMPLEMENTATION AND ONBOARDING
We design the CRM architecture, set up the subscribed Hubs, prepare data and processes, and work with the team to ensure that HubSpot is used consistently from the start.
The scope is tailored to the HubSpot products you have subscribed to and the status of the portal.
IN PLAIN LANGUAGE
An implementation sets up HubSpot to reflect how the company operates and ensures it can be used by its teams. It may include CRM architecture, Hub configuration, pipelines, properties, permissions, initial automations, reporting, data migration, documentation, training, and go-live.
The scope depends on the products and editions purchased, the source systems, and the level of complexity of the process.
WHAT WE DO
A successful implementation doesn't end with the activation of tools. The CRM's structure, the data, and the team's way of working must all align from the start.
Objects, properties, associations, pipelines, lifecycle, permissions, and naming conventions.
We configure the contracted tools and their integration with marketing, sales, customer service, and other processes.
We define what information needs to be transferred, how it will be mapped, and what data cleansing should be performed.
Workflows, assignments, notifications, and tasks required to get the process up and running.
Dashboards and reports that enable teams to track activity, conversion, and results.
Sessions tailored to each team to encourage consistent use of the portal after its launch.
QUESTIONS THAT ARISE BEFORE IMPLEMENTATION
These are some of the questions that most significantly impact a B2B implementation and that should be addressed before setting up the portal.
Reconocimiento
Duplicate properties, pipelines that don't accurately represent the process, disjointed automations, unreliable reporting, and low adoption rates often occur. That's why it's best to first define processes, data, responsible parties, and objectives.
Consideración
At a minimum, you should define the scope, CRM structure, configuration, data, necessary automations, reporting, permissions, and training. Migration and integrations are included when the project requires them.
Evaluación
It is advisable to compare experience with HubSpot, the ability to design processes and work with data, the approach to migration, automation and integrations, documentation, training, and the ability to support future developments.
Decisión
When you need to combine HubSpot configurations with CRM architecture, automation, migration, integrations, training, or development, we first review the scope to determine which layers are truly necessary.
WHEN IT MAKES SENSE
It could be a new project, a migration from another CRM, or a HubSpot account that was set up in a hurry and needs a more solid foundation.
You need to decide from the outset how to organize data, processes, users, and reporting.
We need to transfer information, verify equivalencies, and avoid replicating problems from the previous system.
Teams need to work within a common framework without losing their specific processes.
The configuration is not included with the equipment, or there was not enough onboarding and training.
FREQUENTLY ASKED QUESTIONS
Yes. We can handle everything from the initial architecture design through configuration, migration, training, and deployment.
Onboarding focuses on preparing the team and getting HubSpot up and running. An implementation may also include CRM architecture, advanced configuration, migration, automation, integrations, and other technical tasks.
Yes. Once the portal is live, we review the current configuration to keep what works and fix what causes friction.
It can be included in the scope. If the migration is complex, it can be treated as a separate project to manage mappings, associations, data cleansing, testing, and validation.
Yes. Onboarding can include training sessions tailored to different teams and responsibilities.
NEXT STEP
Tell us what products you use, where you're starting from, and which teams will be working on the CRM.
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